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About The Simple Truths of Service

An unforgettable true story about a young man with Down's Syndrome who changes
the culture of a grocery store by being creative and giving the customers more than
they expect.


Best-selling authors Ken Blanchard and Barbara Glanz have written a book that any company can use to reshape their culture around serving the customer. Designed by Michael McMillan (The Race and Paper Airplane), this book will become a customer-service classic. This story will grab your heart and get your creative juices flowing on ways to create "customer enthusiasm" in your organization.


Ways to Use: Reinforce values, gift for new employees, corporate gift to clients.

Order The Simple Truths of Service

 

Book/DVD Version – Hardcover, 64 pages, 6.75" square and DVD movie (24600PBKDVD)
Retail price: £9.95

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Need help with your order? Have a question?

Call 01803 666100 (Overseas 44 1803 666100) or send an email.

Hours of operation:
Monday to Thursday 08:45am to 17:00pm
Friday 08:45am to 16:00pm

Testimonials about The Simple Truths of Service

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